At Joysunluxe, we want you to feel confident every step of the way. Tracking your order is straightforward and hassle-free.
How to Track Your Order
- Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to the tracking page.
- Click the link or visit the courier’s website and enter your tracking number to follow your shipment’s progress.
Tracking Status Updates
- Order Processed: We’ve received your order and are preparing it for shipment.
- Shipped: Your order has left our facility and is en route to you.
- Out for Delivery: Your package is with the courier and will be delivered shortly.
- Delivered: Your package has arrived at the address you provided.
Haven’t received your tracking details?
If you haven’t received your tracking information within 2 business days of placing your order:
- Check your spam or junk folder.
- If it’s not there, contact us for assistance:
📧 info@joysunluxe.com
📞 0617295640
Shipping Delays
While we partner with reliable couriers, delays may sometimes occur due to customs, weather conditions, or unforeseen circumstances. We appreciate your understanding and patience in such cases.
Thank you for choosing Joysunluxe. We’re here to ensure your shopping experience is as seamless as possible!