Shipping Policy

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At Joysunluxe, we are committed to delivering your orders quickly and efficiently. Below, you’ll find all the details about our shipping process.

Shipping Locations

We offer worldwide shipping, ensuring our products reach customers wherever they are.

Shipping Costs

  • Free worldwide shipping on all orders.

Delivery Times

  • Standard delivery times range between 7-14 business days, depending on your location.
  • Please note that remote areas may experience slightly longer delivery times.

Order Processing

  • Orders are processed within 1-2 business days of being placed.
  • You’ll receive a confirmation email once your order has been shipped, along with a tracking number to monitor its progress.

Tracking Your Order

Once shipped, you’ll receive an email with a link to the tracking page. Simply click the link or visit the courier’s website and enter your tracking number to view the status of your shipment.

Shipping Delays

While we strive to meet our estimated delivery times, delays can occasionally occur due to:

  • Customs clearance
  • Weather conditions
  • Other unforeseen factors

We appreciate your patience and understanding in such cases.

Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage.
  • For lost packages, reach out to us for assistance, and we’ll work with the courier to resolve the issue.

Questions or Concerns?

If you have any questions regarding your shipment, feel free to contact us:
📧 Email: info@joysunluxe.com
📞 Phone: 0617295640

Thank you for shopping with Joysunluxe. We’re here to ensure your order reaches you smoothly and securely!

Shipping Policy

At Cohleen, we are delighted to offer free worldwide shipping to ensure a hassle-free shopping experience for our customers.

Processing Time

  • All orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Times

  • Free Worldwide Shipping: Enjoy complimentary shipping on all orders. Delivery times vary by destination but typically range between 7-14 business days.

Order Tracking
Once your order has been shipped, you will receive an email with a tracking number to monitor the progress of your delivery.

Customs and Duties
For international orders, please note that customs fees or taxes may apply depending on your country’s regulations. These costs are the responsibility of the buyer.

Shipping Delays
While we strive for timely deliveries, unforeseen circumstances such as weather, customs, or courier delays may impact shipping times. We appreciate your understanding in such situations.

Contact Us
If you have any questions about your order or shipping, feel free to reach out to us:
📧 info@Joysunluxe.com
📞 0617295640

Thank you for choosing Joysunluxe. We’re thrilled to bring a touch of Parisian elegance directly to your doorstep!

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